Effective Date: 01-01-2026

Welcome to Mindfleur. By accessing this website, submitting an inquiry, or making a booking with us, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. COMPANY INFORMATION

Mindfleur provides event-related services, private experiences, catering, bar services, and related hospitality solutions, as presented on this website and through direct communication.

2. BOOKINGS

All bookings are subject to availability and are considered confirmed only after written confirmation from Mindfleur and, where applicable, receipt of the required deposit or advance payment.

Mindfleur reserves the right to decline a booking request at its discretion if availability, logistics, or other operational reasons prevent us from delivering the requested service.

3. PRICING

All prices provided by Mindfleur are subject to confirmation and may vary depending on:

  • the type of event or service
  • number of guests
  • location
  • duration
  • special requirements
  • transportation, staffing, or equipment needs

A final quotation will be provided before confirmation of the booking.

4. PAYMENTS

A deposit may be required in order to secure the booking date. The remaining balance must be paid within the timeframe communicated in the booking confirmation or invoice.

If payment is not completed by the agreed deadline, Mindfleur reserves the right to cancel the booking without liability.

5. CLIENT RESPONSIBILITIES

The client is responsible for providing accurate and complete information regarding the event or service, including:

  • date and time
  • exact location
  • number of guests
  • access conditions
  • special requests
  • dietary or allergy information where relevant

Mindfleur shall not be held responsible for delays, service limitations, or additional costs resulting from incomplete or inaccurate information provided by the client.

6. CHANGES TO BOOKINGS

Any request to change the date, time, location, number of guests, or scope of services must be submitted in writing.

Mindfleur will make every reasonable effort to accommodate changes, but cannot guarantee availability or maintain the original pricing if substantial modifications are made.

7. CANCELLATION BY CLIENT

Client cancellations are subject to the applicable Cancellation Policy, which forms an integral part of these Terms & Conditions.

8. CANCELLATION BY MINDFLEUR

In the unlikely event that Mindfleur must cancel a confirmed booking due to circumstances beyond reasonable control, including but not limited to force majeure, safety concerns, severe weather, supplier failure, government restrictions, or other unforeseen operational issues, any payments already received for the unavailable service will be refunded, unless an alternative arrangement is agreed.

Mindfleur shall not be liable for indirect losses, travel costs, accommodation costs, or third-party expenses.

9. FORCE MAJEURE

Mindfleur shall not be considered in breach of contract or liable for delay or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, extreme weather, fire, strikes, pandemics, transport disruption, governmental actions, or other force majeure events.

10. LIABILITY

Mindfleur will provide its services with reasonable care and professionalism. However, to the fullest extent permitted by law, Mindfleur shall not be liable for:

  • indirect or consequential loss
  • loss of profits or business opportunity
  • damage caused by third parties
  • delays or non-performance due to factors outside its control
  • The client remains responsible for the conduct of guests and for ensuring that the event environment is safe and suitable for the agreed service.

11. ALLERGIES AND DIETARY REQUIREMENTS

Where food or beverages are involved, the client must inform Mindfleur in advance of any allergies, intolerances, or dietary restrictions.

While every reasonable effort will be made to accommodate such requirements, Mindfleur cannot guarantee a completely allergen-free environment unless explicitly agreed in writing.

12. INTELLECTUAL PROPERTY

All content on this website, including text, branding, graphics, images, and layout, is the property of Mindfleur unless otherwise stated and may not be copied, reproduced, or used without prior written permission.

13. WEBSITE INFORMATION

Mindfleur aims to keep all website content accurate and up to date. However, we reserve the right to modify, update, or remove services, descriptions, packages, and pricing without prior notice.

14. PRIVACY

Any personal data submitted through this website or during the booking process will be handled in accordance with our Privacy Policy.

15. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Greece. Any disputes arising in relation to these terms shall be subject to the jurisdiction of the competent Greek courts.

16. CONTACT

For any questions regarding these Terms & Conditions, please contact us through the contact details provided on this website.

CANCELLATION POLICY

Effective Date: 01/01/2026

At Mindfleur, we understand that plans may change. This Cancellation Policy explains the terms that apply when a confirmed booking is cancelled, postponed, or modified.

1. BOOKING CONFIRMATION

A booking is considered confirmed only after written confirmation from Mindfleur and, where required, payment of the agreed deposit.

2. CLIENT CANCELLATIONS

If the client wishes to cancel a confirmed booking, the following terms apply:

  • More than 30 days before the scheduled date: deposit refundable, unless non-refundable third-party costs have already been incurred

  • 15 to 30 days before the scheduled date: 50% of the deposit may be retained

  • 7 to 14 days before the scheduled date: deposit is non-refundable

  • Less than 7 days before the scheduled date: up to 100% of the agreed amount may be charged, depending on preparation, staffing, purchases, and operational commitments already made

3. NON-REFUNDABLE COSTS

Any costs already incurred by Mindfleur specifically for the booking, including but not limited to supplies, rentals, transportation arrangements, staffing, or special orders, may be non-refundable regardless of the cancellation date.

4. POSTPONEMENTS / DATE CHANGES

If the client requests a change of date instead of cancellation, Mindfleur will make reasonable efforts to transfer the booking to a new date, subject to availability.

Any rescheduling request must be made in writing. A new price may apply if the scope, season, staffing requirements, or supplier costs change.

5. LAST-MINUTE CHANGES

Changes in guest count, service duration, venue, setup requirements, or requested deliverables made shortly before the event may result in additional charges and may not always be possible to accommodate.

6. NO-SHOW

If the client fails to attend, receive, or facilitate the agreed service without prior written cancellation, the booking will be considered a no-show and no refund will be due.

7. CANCELLATION BY MINDFLEUR

If Mindfleur is unable to provide the agreed service due to force majeure, safety concerns, severe weather, or other circumstances beyond reasonable control, we will make reasonable efforts to offer:

  • a rescheduled date, or

  • a partial or full refund, depending on the nature of the cancellation and any costs already incurred

8. FORCE MAJEURE

Mindfleur shall not be liable for cancellations or delays caused by events outside its reasonable control, including extreme weather, natural disasters, transportation disruption, government restrictions, strikes, or similar events.

9. REFUND METHOD

Approved refunds, where applicable, will be made using the original payment method unless otherwise agreed. Processing times may vary depending on the payment provider or bank.

10. CONTACT

For any cancellation or rescheduling request, the client must contact Mindfleur in writing using the official contact details listed on the website.